Shipping policy

Order Processing:
All orders are processed within one business day (excluding weekends and holidays) after receipt of your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:
Shipping rates and delivery estimates are displayed at checkout. Delivery times vary based on your location and the shipping method selected:

  • Standard Shipping: Free — 2-5 business days

  • Expedited Shipping: $10.00 — 1-3 business days

Please note: Delivery delays may occasionally occur due to high order volumes, carrier delays, or unforeseen circumstances.

Shipment Confirmation and Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.

Shipping to P.O. Boxes and APO/FPO Addresses:
VivoMinimalist ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please ensure your shipping information is accurate to avoid delays.

International Shipping:

We currently ship within the United States only. We do not offer international shipping at this time.

Lost or Damaged Packages:
If your package is lost, delayed, or damaged in transit, you don't need to contact the carrier yourself. Please email info@vivominimalist.com with your order number, tracking number, and photos of the package, shipping label, and item (if received). Please keep all packaging materials and damaged items until the issue is resolved. Our team will review each case, handle the claim with the carrier, and get back to you with the next steps. Once the carrier marks a package as delivered, VivoMinimalist is not responsible for packages that are later lost or stolen, but we'll help you with the carrier claim.

Incorrect Address:
Please double-check your shipping address when placing an order. We are not responsible for orders shipped to incorrectly provided addresses. Contact us immediately if you realize there's an error.

Returns Due to Shipping Issues:
If a package is returned to us due to an incorrect address or unclaimed delivery, we will contact you for an updated address. Additional shipping fees may apply.

Contact Us:
For any questions about your order or our shipping policy, please contact us at:

  • Email: info@vivominimalist.com

  • Address: Luxe Line Inc, 67 N Broadway, Suite #102, Chula Vista California 91910-1417, United States

Thank you for choosing VivoMinimalist!